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Privacy Policy

Last updated: November 2024

1. Introduction

Welcome to Zodya ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our tarot reading, coffee cup reading, palm reading, and horoscope mobile application ("App" or "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application available on the Apple App Store. Please read this policy carefully. By downloading, installing, or using Zodya, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

2.1 Personal Data You Provide

  • Account Information: When you create an account, we collect your email address, username, password, and date of birth (used for horoscope personalization and age verification).
  • Profile Information: Zodiac sign, gender, and preferences you choose to provide for personalized readings.
  • User Content: Photos you voluntarily upload for coffee cup readings or palm readings.
  • Communications: Information you provide when you contact us for support or feedback.

2.2 Automatically Collected Information

  • Device Information: Device type, model, operating system and version, unique device identifiers (such as IDFV), language settings, and mobile network information.
  • Usage Data: Information about how you interact with the App, including features accessed, reading history, session duration, buttons clicked, and pages viewed.
  • Log Data: IP address, access times, app crashes, and system activity.
  • Purchase Information: Records of in-app purchases and subscriptions processed through Apple's App Store (Apple handles all payment information directly).

2.3 Information We Do NOT Collect

  • We do NOT collect precise geolocation data.
  • We do NOT access your contacts, calendar, or other personal files.
  • We do NOT track you across other apps or websites (we do not participate in cross-app tracking).
  • We do NOT collect payment card information (all payments are processed by Apple).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our App and its features, including delivering tarot readings, coffee cup readings, palm readings, and horoscopes.
  • Personalization: To personalize your experience and provide content and readings tailored to your preferences and zodiac sign.
  • Account Management: To create and manage your account, authenticate users, and provide customer support.
  • Transaction Processing: To process your subscriptions and in-app purchases and send related information.
  • Communication: To send you technical notices, updates, security alerts, and support messages.
  • Analytics: To monitor and analyze usage patterns, trends, and activities to improve our App and user experience.
  • Safety and Security: To detect, prevent, and address technical issues, fraud, and illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide you with the App and its services.
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
  • Consent: Where you have given explicit consent for specific processing activities.
  • Legal Obligation: Processing necessary to comply with our legal obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Account Data: Retained while your account is active and for up to 3 years after account deletion for legal and business purposes.
  • User-Uploaded Photos: Coffee cup and palm reading photos are processed in real-time and are automatically deleted from our servers within 24 hours after the reading is generated.
  • Usage Data: Retained for up to 2 years for analytics purposes in anonymized form.
  • Transaction Records: Retained for up to 7 years to comply with financial and tax regulations.

You may request deletion of your data at any time by contacting us or using the account deletion feature within the App.

6. Data Storage and Security

We implement industry-standard technical and organizational security measures to protect your personal information:

  • All data transmissions are encrypted using TLS/SSL (Transport Layer Security).
  • Data at rest is encrypted using AES-256 encryption.
  • Access to personal data is restricted to authorized personnel only.
  • Regular security assessments and vulnerability testing.
  • Secure cloud infrastructure with SOC 2 compliance.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.

7. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our App, subject to confidentiality obligations (e.g., cloud hosting, analytics).
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Protection of Rights: To protect and defend our rights, property, or safety, or that of our users or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any changes.
  • With Your Consent: In any other circumstances where you have provided explicit consent.

8. Third-Party Services

Our App may integrate with or use the following third-party services:

  • Apple App Store: For app distribution, in-app purchases, and subscription management. Apple's privacy policy applies to payment processing.
  • Firebase (Google): For crash reporting, analytics, and performance monitoring.
  • RevenueCat: For subscription management and analytics.
  • Cloud Infrastructure: For secure data storage and processing.

These third parties have their own privacy policies governing their collection and use of information. We encourage you to review their policies.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

9.1 General Rights (All Users)

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data.
  • Opt-out: Opt out of marketing communications at any time.
  • Account Deletion: Delete your account through the App settings or by contacting us.

9.2 European Economic Area (EEA) and UK Residents (GDPR)

Under the General Data Protection Regulation (GDPR), you have additional rights:

  • Data Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Restriction: Request restriction of processing in certain circumstances.
  • Object: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.
  • Lodge Complaint: Lodge a complaint with a supervisory authority.

9.3 California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

  • Right to Know: Request disclosure of what personal information we collect, use, disclose, and sell.
  • Right to Delete: Request deletion of personal information we have collected.
  • Right to Opt-Out: Opt out of the sale or sharing of personal information (Note: We do NOT sell your personal information).
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Limit: Limit the use and disclosure of sensitive personal information.

To exercise these rights, contact us at appskiesltd@gmail.com. We will respond within 45 days as required by law.

10. Apple App Tracking Transparency

In compliance with Apple's App Tracking Transparency (ATT) framework:

  • We do NOT track you across apps and websites owned by other companies.
  • We do NOT use your data for targeted advertising purposes.
  • We do NOT share your data with data brokers.
  • If we ever implement tracking features in the future, we will request your permission through Apple's ATT prompt before any tracking occurs.

11. Children's Privacy

Zodya is not directed to children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at appskiesltd@gmail.com. If we become aware that we have collected personal information from a child without verification of parental consent, we will take immediate steps to delete that information from our servers.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other countries where our service providers operate.

If you are located in the EEA, UK, or Switzerland, we ensure that any transfer of personal data to countries outside these regions is protected by:

  • Standard Contractual Clauses approved by the European Commission.
  • Other legally recognized transfer mechanisms.
  • Adequacy decisions where applicable.

13. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating you do not want to be tracked. Our App does not respond to DNT signals because we do not track users across third-party websites. However, we honor your privacy choices as described in this Privacy Policy.

14. Push Notifications

We may send you push notifications regarding your readings, horoscopes, and App updates. You can opt out of receiving push notifications at any time by adjusting your notification settings in your device's settings menu.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes:

  • We will update the "Last updated" date at the top of this policy.
  • We will notify you through the App or via email for significant changes.
  • Your continued use of the App after the changes take effect constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: appskiesltd@gmail.com

We will respond to your inquiry within 30 days, or within the timeframe required by applicable law.

If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.